Talk to our care team 651-313-0826|800-407-1102

We provide round-the-clock care to people with special needs.

24-hour emergency assistance for people on a Disability Waiver includes on-call counseling and problem-solving and/or immediate response for help at a waiver recipient’s home due to a health or personal emergency.

Covered services include:

  • Immediate response for assistance at a person’s home
  • On-call counseling and problem-solving

Learn more about this service when paid for under the waivers in the Community-Based Services Manual.

Because service availability may be limited due to the COVID-19 pandemic, this service may be provided using phone calls or other technology to offer real-time contact and support.

This service is available:

  • If this service is listed in your waiver service plan, you may contact us directly.
  • If you are on a waiver program and this service is not on your service plan, contact your worker to see if you are eligible.
  • If you are not on a waiver program, contact your county, tribe, or health plan and ask for a MnCHOICES assessment to see if you qualify for a waiver and/or this service.


  • Brain Injury Waiver (BI)
  • Community Access for Disability Inclusion Waiver (CADI)
  • Community Alternative Care (CAC) Waiver
  • Developmental Disabilities Waiver (DD)

For further details about this service, please give us a call at 651-313-0826 or send a message to If you need help in an emergency, call 911.

room with just a plant
caregiver guiding an elderly man on a wheelchair